Experience

Coaching

• Management coaching: Bürgerhospital Stuttgart, DaimlerChrysler Sindelfingen,
DHL Solutions
• Individual coaching

Mediation

• Conflicts at management level, DaimlerChrysler Wörth
• Conflicts between colleagues ; e.g. DRK Stuttgart
• Group conflict facilitation, Terre des femmes
• Personal conflicts: family, couples, etc

.

Cross-cultural competence

• Cross-cultural consultancy before the take-over of Adtranz, Berlin by Bombardier
• Cross-cultural project support, DaimlerChrysler Sindelfingen-Auburn Hills / Michigan

Facilitation

• Strategy Workshop: County Administration Heppenheim, Securitas Frankfurt
• Employees’ Feedback; DaimlerChrysler Sindelfingen

Team Development

• European Commission, Brussels
• DaimlerChrysler Sindelfingen and Wörth,
• Kreisvolkshochschule Bergstrasse Lorsch,
• Securitas Frankfurt,
• County Administration Heppenheim,
• University Landau

Training:

Management Training

DHL Solutions, Lufthansa Call Centers,
European Commission in Brussels.

Training in Quality and Communication

Lufthansa Call Centers in Istanbul, Dublin, Cape Town,
Melbourne and Peterborough / Canada.

Training in Facilitation Techniques

European Commission in Brussels


Training in Occupational Safety

Project „Safety at Work: Change of Attitude and Behaviour”,
DaimlerChrysler Sindelfingen, Hamburg and Untertürkheim


Customer-Orientation-Trainings for Receptionists (in English)

DaimlerChrysler Sindelfingen & Untertürkheim, Hewlett Packard Böblingen,
Lufthansa Frankfurt, Porsche Weissach, Robert Bosch Stuttgart,
Schwieberdingen & Waiblingen, Bayrische Landesbank München, Securitas Frankfort, Verband für Sicherheit in der Wirtschaft Baden-Württemberg e.V.